FAQs
Frequently Asked Questions
OTC Hearing Aids
Are Hearing Pros hearing aids Over the Counter (OTC) Hearing Aids?
- Yes. Our hearing aids are OTC hearing aids, a category of products defined by the FDA so people 18 years of age and older with hearing loss can buy hearing aids online. Individuals do not need a prescription to buy them.
How do I know if I have perceived mild to moderate hearing loss?
If you answer yes to any or several of the below questions:
- Do you have trouble hearing speech in noisy places?
- Do you find it hard to follow speech in groups?
- Do you have trouble hearing on the phone?
- Does listening and sound make you tired?
- Do you turn up the volume on the TV or radio, and other people complain it’s too loud?
Our Technology & Product
Why should I buy Hearing Pros?
Hearing Pros hearing aids has helped over 400,000 Americans recover their hearing loss and is currently one of the fastest growing brands - we are proud to be an American company that utilizes state of the art microphone, sound compression, and auto-adjustment technology.
What main features and technology of Hearing Pros' hearing aids?
- You can change the hearing aid to different programs to hear in different environments: noisy, indoors, outdoors, multiple people.
- The microphone volume can be adjusted.
- The feedback and white noise is reduced.
How do I know the device will fit my ears?
Each device is sent with a several ear-domes of different types and sizes, over 96% of people can find a perfect fitting ear-dome.
Returns & Shipping
Where do you ship to and how long does it take?
We ship to all 50 US States. We ship next day, and it may take approximately 7 days to receive your hearing aids.
What is your return policy?
We want you to be satisfied! If not, return it within 45 days of purchase - no questions asked. And we will refund you on your original form of payment.
Please contact our Customer Service at info@hearingprosusa.com with your order ID, we will provide you with a shipping label and help you through your return process.*
*Note: Products purchased via a discount code are subject to final sale and only exchanges are permitted.